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What happens if my household professional needs less or more time?
We want to make sure you're completely satisfied with your cleaning experience, which is why we're happy to adjust your invoice if your household pr...
Tue, 21 Mar, 2023 at 9:15 AM
My household professional did not show up, what should I do?
We understand that it can be frustrating when a household professional doesn't show up as scheduled, and we apologize for any inconvenience this may hav...
Tue, 21 Mar, 2023 at 9:16 AM
I'm not happy with the service - how can I provide feedback?
We're sorry to hear that you're not completely satisfied with your cleaning experience. At Helpling, we're committed to providing our customers ...
Tue, 21 Mar, 2023 at 9:17 AM
How to give feedback on the Helpling platform, household professionals, or booking experience?
At Helpling, we're committed to providing you with a seamless and enjoyable experience from start to finish. We value your feedback and always strive to...
Tue, 21 Mar, 2023 at 9:19 AM
My household professional is not meeting my expectations - what should I do?
At Helpling, we understand that sometimes things don't go as planned, and that's why we encourage open communication between our customers and their...
Tue, 21 Mar, 2023 at 9:20 AM
What happens if a household professional damages something during the cleaning?
We understand that accidents can happen during the cleaning process, and we apologize for any inconvenience caused. If you notice any damage to your propert...
Tue, 21 Mar, 2023 at 9:22 AM
How important is feedback?
At Helpling, we value feedback from our customers as it helps us to continuously improve our services. We appreciate both positive and negative feedback, as...
Tue, 21 Mar, 2023 at 9:23 AM