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Payment Handling

When do you charge my card?
We only charge your registered card after the cleaning service has been successfully completed. You will never be charged before the appointment takes place.
Thu, 27 Nov, 2025 at 9:52 AM
I was charged an incorrect amount, what do I do?
We sincerely apologize for any confusion caused by an incorrect charge. Please contact your Home Advisor immediately so we can review the charge and assist...
Thu, 27 Nov, 2025 at 9:54 AM
What happens if my payment failed?
We understand payment issues can occur. If your payment fails, please resolve the outstanding amount immediately using one of the following options: 1. Upd...
Thu, 27 Nov, 2025 at 9:55 AM
Who are Stripe and how do they work?
We partner with Stripe, a globally recognized and secure third-party payment provider, to handle all transactions. Stripe ensures that your payment details...
Thu, 27 Nov, 2025 at 9:56 AM