We understand that sometimes plans change, and you may wish to get a refund for the Helpling credits in your wallet. While we do not offer an option to withdraw Helpling credits as cash, we can arrange a refund back to the card that is linked to your Helpling account.

To request a refund, please call us at +6531583871. Our Home Advisors will assist you in processing the refund. Please note that the refund may take up to 5-10 business days to reflect in your account, depending on your bank's processing time.

We hope this helps. Thank you for using Helpling for your cleaning needs.