We understand that sometimes plans change, and you may wish to get a refund for the Helpling credits in your wallet. While we do not offer an option to with...
Thu, 16 Mar, 2023 at 9:37 AM
You can confirm if your Helpling wallet has been successfully topped up by checking the balance displayed at the top of the app's default page. If the a...
Thu, 16 Mar, 2023 at 9:40 AM
The minimum amount for Helpling credit top-up is S$100 per transaction. Additionally, you will receive a bonus of S$2 for each top-up made. In case you ...
Thu, 16 Mar, 2023 at 9:42 AM
The Helpling wallet allows you to store Helpling credits, which you can use to pay for Helpling services in the future. To use the Helpling wallet, you firs...
Thu, 16 Mar, 2023 at 9:43 AM
We understand that it can be daunting to provide your payment card details, but please know that we take the security of your information seriously. The rea...
Thu, 16 Mar, 2023 at 9:44 AM
If you are a new customer with a promotional code, you can apply this during the booking process on the “Your Details” section of the request. There is a fi...
Thu, 16 Mar, 2023 at 9:47 AM
If you forgot to use your promotional code during the booking process, please contact our Home Advisors team as soon as possible at +6531583871 or send us a...
Thu, 16 Mar, 2023 at 2:40 PM
You can apply your promotional code during the booking process. When you are about to fill in your details, look for the field on the right-hand side labele...
Thu, 16 Mar, 2023 at 2:43 PM
We're sorry to hear that you've encountered an issue with your promotional code. Please give us a call at +6531583871 and our Home Advisors team wil...
Thu, 16 Mar, 2023 at 2:45 PM
The household professional will only be paid what you have paid. We understand that sometimes there may be issues with the cleaning, and we want to ensure t...
Thu, 16 Mar, 2023 at 2:48 PM
