To confirm your payment, you need to login to your Helpling account.
Fri, 29 Nov, 2019 at 4:50 AM
Helpling provides cleaners with a platform to find customers and determine their own individual hourly rates. As a customer, you, therefore, define a price ...
Mon, 8 Nov, 2021 at 3:04 AM
No charges will be made prior to your cleaner confirming on our system that the cleaning has taken place. If changes to the original request have been made,...
Fri, 29 Nov, 2019 at 6:24 AM
We only take payment once your cleaner has confirmed that they have completed the scheduled cleaning - this is usually done as soon as the cleaning has fini...
Fri, 29 Nov, 2019 at 6:25 AM
Stripe is a third-party secure-payment provider. Adyen holds all customer card details and facilitates payment processes for Helpling. You can read more abo...
Mon, 8 Nov, 2021 at 3:05 AM
No - all cleaners on Helpling are paid through the website and are instructed not to accept cash.
Fri, 29 Nov, 2019 at 6:27 AM
When we are unable to process payment, we will send you an email informing you of the failed attempt. To update your payment details, log in to your account...
Fri, 29 Nov, 2019 at 6:30 AM
Please log in to your Helpling account, click on 'My Payments' and then 'Update Card Details'.
Fri, 29 Nov, 2019 at 6:31 AM
There is no charge for travel expenses. Cleaners choose in which areas they want to work before they are offered jobs, so they are fully prepared for the tr...
Fri, 29 Nov, 2019 at 6:34 AM
Currently, we only offer payment through credit cards and debit cards.
Fri, 29 Nov, 2019 at 6:36 AM
