If you are not satisfied with your current household professional or if they are not available for your preferred schedule, you can request for a replacement by clicking the "Replace Cleaner" button. This service is completely free of charge, as we prioritize your satisfaction.


To request for a new household professional, please log in to your account and click on "My Bookings." Select the session that you wish to replace the household professional and click "Replace Cleaner." We will then assign a new household professional for you.


If you have any further questions or concerns, please do not hesitate to call us at +6531583871. Our customer service officers are always happy to assist you.