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Functionalities

Why do I need a customer account?
  Your customer account is automatically created with your first booking. Through it, you can review all past and present bookings, in addition, to easily ...
Fri, 29 Nov, 2019 at 5:10 AM
How do I register and log in?
  REGISTRATION Registration with Helpling is automatic and free! Once you have made your booking, an account is created and an email with your login deta...
Fri, 29 Nov, 2019 at 5:16 AM
I have not received a password, what should I do?
  After the completion of your first booking, you will receive an email with a link to create your password. Alternatively, please click on the "Rest...
Fri, 29 Nov, 2019 at 5:19 AM
How can I reset my password?
  You may visit our homepage and click on the "Login" button on the top right-hand corner, then go to account settings. Alternatively, click here...
Mon, 23 Dec, 2019 at 8:40 AM
How can I change my email address?
  Please go to https://app.helpling.com.sg/customer/settings, log in first then change your email address If you are unable to find it, you may contact us...
Mon, 23 Dec, 2019 at 8:42 AM
How do I update my address, email address and/or mobile number?
Please go to https://app.helpling.com.sg/customer/settings, log in first then change your details. If you are unable to find it, you may contact us at cont...
Mon, 23 Dec, 2019 at 8:42 AM
How does the message function work in my customer account and who can read it?
You find the message function in your customer account. On your home page please click on "Message" under the cleaner's profile. Your convers...
Mon, 23 Dec, 2019 at 8:46 AM
What does the “Replace Your Cleaner” button mean?
We highly encourage you to try a new cleaner if your existing cleaner did not meet your expectations or unavailable for your requested time. It is completel...
Mon, 23 Dec, 2019 at 8:44 AM