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Functionalities

Why do I need a customer account?
By creating a Helpling customer account, you can experience the ease and convenience of booking a household professional to come and clean your home. It onl...
Fri, 21 Apr, 2023 at 3:28 AM
How do I register and log in?
At Helpling, we make it easy to book a household professional to come and clean your home. To get started, simply choose your preferred date and time, provi...
Fri, 21 Apr, 2023 at 3:37 AM
I have not received a password, what should I do?
After completing your first booking, you will receive an email with a link to create your password. If you haven't received this email, please check you...
Fri, 21 Apr, 2023 at 3:38 AM
How can I reset my password?
To reset your password, you may visit our homepage and click on the “Login” button on the top right-hand corner, then click on the drop-down button beside t...
Fri, 21 Apr, 2023 at 3:46 AM
How do I update my address, email address and/or mobile number?
To update your email address and mobile number, please go to https://app.helpling.com.sg/customer/settings, log in, and change your details there. However, ...
Fri, 21 Apr, 2023 at 4:21 AM
How does the message function work in my customer account and who can read it?
You can communicate with us or the household professional through the messaging function in your customer account, which can be found by clicking the chat i...
Fri, 21 Apr, 2023 at 4:23 AM
How to request for a new household professional?
If you are not satisfied with your current household professional or if they are not available for your preferred schedule, you can request for a replacemen...
Fri, 21 Apr, 2023 at 4:25 AM