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Booking options

Do you offer dry cleaning services?
  As of now, we do not offer dry cleaning services.
Fri, 29 Nov, 2019 at 5:08 AM
Do you clean offices?
  If you require regular weekly office cleanings, you can use the notes box on the second page of the booking process so the cleaners can read this before ...
Fri, 29 Nov, 2019 at 4:55 AM
Which booking frequencies do you offer?
  You can choose between a one-off, weekly or bi-weekly cleaning on our website. If you’d like to give us a try first, you can book a one-off clean. In th...
Fri, 29 Nov, 2019 at 5:12 AM
Does the cleaning service also include ironing and laundry services?
  Laundry services are unfortunately not part of the services our cleaning partners provide. You may request for ironing as part of the extra cleaning ser...
Fri, 29 Nov, 2019 at 5:22 AM
Can I book a domestic helper on your website?
  Our website acts as a portal to match verified freelance cleaning partners for your booked cleaning services, and we are in no way affiliated to domestic...
Fri, 29 Nov, 2019 at 5:23 AM
Can I request multiple cleaners?
If you require multiple cleaners please create multiple bookings for the same time and address. Please be informed that the cleaners on our platform do ...
Fri, 29 Nov, 2019 at 5:45 AM
What is the booking note used for and who can see it?
The booking notes can be used for any kind of information you want to share regarding the cleaning. All cleaners who will be contacted to be offered the...
Fri, 29 Nov, 2019 at 5:48 AM
Is there a minimum booking commitment?
Nope, you’re free to try out Helpling by booking a one-off cleaning. Once you’ve tried us out, you can make a weekly or fortnightly booking and get the ...
Wed, 11 Dec, 2019 at 5:13 AM
How can I request extra services for my clean?
If you are a new customer, extra services (oven, fridge or window cleaning and ironing) can now be selected through our website when you choose the cleaning...
Fri, 29 Nov, 2019 at 5:50 AM
Can I book for the next day?
Unfortunately, our system only accepts booking 48 hours in advance. Alternatively, you can give us a call (+6531583871) or Whatsapp us (+6585984399) and see...
Fri, 29 Nov, 2019 at 5:52 AM