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Booking options

How can I request extra services for my clean?
If you are a new customer, extra services (oven, fridge or window cleaning and ironing) can now be selected through our website when you choose the cleaning...
Fri, 29 Nov, 2019 at 5:50 AM
Can I book for the next day?
Unfortunately, our system only accepts booking 48 hours in advance. Alternatively, you can give us a call (+6531583871) or Whatsapp us (+6585984399) and see...
Fri, 29 Nov, 2019 at 5:52 AM
Can I just book ironing?
We suggest you write your request in the notes box on the second page of the booking process so the cleaners can read this before accepting your booking.
Fri, 29 Nov, 2019 at 5:53 AM
How much time should I reserve for my cleaning?
The cleaning duration depends on the size, furniture, and cleanliness of your home. As a rough estimate: A 55m² flat approximately requires 3 hours of clean...
Wed, 11 Dec, 2019 at 5:18 AM
What is the minimum duration of a cleaning?
The minimum duration of cleaning is 3 hours for both recurring sessions and one-off sessions.
Fri, 23 Sep, 2022 at 10:15 AM
For what times and which days can I book a cleaning service?
Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that weekends (Friday, Saturday and Sunday) are especially popular, and ...
Fri, 29 Nov, 2019 at 6:07 AM
Why is it not possible to select the number of hours I require?
For bookings of recurring frequency, the minimum number of hours we can serve is 3 hours. For a one-off cleaning, the minimum duration is 3 hours. I...
Tue, 27 Jul, 2021 at 7:38 AM
Which booking frequencies do you offer?
We offer two booking options to suit your needs: one-off and recurring cleaning services. For a trial run, you can book a one-off clean with us. If you'...
Fri, 21 Apr, 2023 at 4:33 AM
Does the cleaning service also include ironing and laundry services?
Our general cleaning service does not include laundry services, but you can request ironing as an extra service at no additional fee. The household professi...
Fri, 21 Apr, 2023 at 4:34 AM
Can I book a domestic helper on your website?
Helpling is a platform that matches customers with verified freelance cleaning partners for their booked cleaning services. We do not offer domestic help or...
Fri, 21 Apr, 2023 at 4:36 AM