We understand that accidents can happen during the cleaning process, and we apologize for any inconvenience caused. If you notice any damage to your property, please report it to us as soon as possible and provide us with as much information as possible, including photographs, documents, and original purchase invoices, to help facilitate our investigations.
We also ask that you refrain from proceeding with any repair or replacement work until you have heard from us. Our Home Advisors team will work quickly to investigate the incident and find a satisfactory resolution for everyone involved.
Thank you for your patience and cooperation in this matter. We take our responsibility to our customers seriously and will do everything we can to ensure your satisfaction.