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Day of the Appointment
Day of the Appointment
The Organisation
8
My preparation - How do I get ready for the cleaning?
Do I have to be at home during the cleaning?
Do I have to provide cleaning material?
Can I leave my cleaner a key?
Am I insured during a cleaning?
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Feedback
11
How important is feedback?
What happens if a cleaner damages something during the cleaning?
Something has been damaged during the cleaning?
What do I do if the cleaner does not show up?
How can I leave feedback for the cleaner?
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Managing my Account
How to book
How to manage my booking
Day of the Appointment
Payment Information
Being a provider on Helpling
Security and Trust