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Day of the Appointment
Day of the Appointment
The Organisation
6
How could I contact my household professional directly?
Which cleaning supplies do I have to provide?
How can I let my household professional know, where to pick up my keys?
Do I have to provide cleaning material?
Do I have to be at home during the cleaning?
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Feedback
7
What happens if my household professional needs less or more time?
My household professional did not show up, what should I do?
I'm not happy with the service - how can I provide feedback?
How to give feedback on the Helpling platform, household professionals, or booking experience?
My household professional is not meeting my expectations - what should I do?
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Managing my Account
How to book
How to manage my booking
Day of the Appointment
Payment Information
Being a provider on Helpling
Security and Trust