Feedback from customers, both positive and negative, is very important to us at Helpling.
Fri, 29 Nov, 2019 at 4:15 AM
In the unlikely event of damages occurring, we kindly request you to email us at contact@helpling.sg within 24 hours of the cleaning. Please also attach ...
Fri, 6 Mar, 2020 at 10:41 AM
We sincerely apologize for the damage and inconvenience caused. Please report the damage by sending an e-mail to contact@helpling.sg. To facilitate our ...
Fri, 29 Nov, 2019 at 5:30 AM
In case of a no-show, please call the cleaner first, if the cleaner didn't pick up please call Helpling at +6531583871. If you require further sup...
Thu, 5 Mar, 2020 at 10:46 AM
To leave feedback, please log in to your Helpling account, click on 'Home' in the top bar. In the 'My cleaners' section, you find a butt...
Fri, 29 Nov, 2019 at 6:45 AM
We encourage as much communication between the cleaners and their customers as possible, as often having a simple chat about an issue can lead to a resoluti...
Fri, 29 Nov, 2019 at 7:24 AM
We love customer feedback and are always looking for ways to improve our service. If you would like to share feedback regarding the cleaner please refer...
Fri, 29 Nov, 2019 at 7:27 AM
Your satisfaction is our highest priority. If you feel the service was not provided to your full satisfaction, we would like to encourage you to have a chat...
Fri, 29 Nov, 2019 at 7:29 AM
In the unlikely event that you’re not happy with your booking, please send an email to contact@helpling.sg within 24 hours. We will follow up as quickly as ...
Fri, 29 Nov, 2019 at 7:30 AM
In the unfortunate event that a cleaner does not show up, please call the cleaner and try to reschedule for a new date. You find your cleaner's phone n...
Fri, 29 Nov, 2019 at 8:02 AM
