After booking a cleaning service with Helpling, you will receive a confirmation email that includes the details of your household professional. Additionally, you could find their details when your login to your account online. This will include their phone number, so you can get in touch with them directly if needed.

If you would like to communicate with your household professional, you are advised to use the in-App chat function because it's easier for the household professional to keep track of all conversations. You may also exchange phone numbers with the household professionals through the in-App chat function.