Do you need help?

We strongly advise using the in-app chat function to communicate with your household professional. The in-app chat is the easiest and most secure way for t...

For your home cleaning professional, you'll need to prepare some basic supplies. The specific cleaning equipment and products will depend on your own ho...

We recommend being around for the first session so you can meet your household professional and share any special requests or preferences. If you cannot ma...

We're happy to adjust your invoice if your household professional works more or less time than originally booked. We understand that the time required t...

We sincerely apologize for the inconvenience if your scheduled helper misses a booking. We are here to help you find a solution immediately. You will not be...

We are always committed to making it right and appreciate your feedback, which helps us improve. To address your concerns immediately, please contact our H...

We sincerely apologize for any accidental damage that may occur during your cleaning session. We take these incidents seriously and are here to help resolve...