If you need to provide your household professional with access to your home, you can easily communicate the location of your keys through the Helpling app. Once your booking is confirmed, log in to your account and click on "All appointments" at the top of the page. Then, select the session you have scheduled and click "Chat." From there, you can message your household professional directly to let them know where to pick up the keys.

If you have any additional instructions or requests regarding key pick-up or the cleaning process, you can also communicate those through the chat function in the app. Our household professionals are dedicated to providing a customized and thorough cleaning experience, so don't hesitate to let them know how they can best serve you.