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Changes to my booking

How do I change my booking details before my job has been accepted?
You can update your personal details by logging into your Helpling account and clicking on your name in the top right corner, then 'My Details'. Y...
Fri, 29 Nov, 2019 at 5:46 AM
How can I alter the time or date of my one-off booking?
You can request a change to the date or time of a one-off booking by logging into your Helpling account. Click on the booking that you wish to change, t...
Fri, 6 Mar, 2020 at 10:31 AM
How can I change my cleaner?
Log in to your Helpling account, click 'Manage this Relationship' against the cleaner you wish to change, and then click 'Replace your cleane...
Fri, 29 Nov, 2019 at 7:45 AM
How can I view my next booking in my Helpling account?
Log in to your Helpling account, click on 'Home' and you will see your next booking in your 'My cleaners' section next to your cleaner&#...
Fri, 29 Nov, 2019 at 7:36 AM
How can I view my future bookings in my Helpling account?
Log into your Helpling account and click 'My Bookings'. From here you can view all future bookings linked to your account.
Fri, 29 Nov, 2019 at 7:40 AM
My cleaner is going on holiday - how can I arrange a replacement?
When your cleaner notifies Helpling of their holiday plans we will send you an email detailing which bookings will be affected. In addition, this email will...
Fri, 29 Nov, 2019 at 7:41 AM
My cleaner is leaving Helpling - how do I get a replacement cleaner?
If your current cleaner is leaving Helpling.com.sg and the bookings have been canceled, you may place a new request for another cleaner by logging into your...
Fri, 6 Mar, 2020 at 10:31 AM
How can I alter the time, date or frequency of my weekly or fortnightly booking?
You can request a change to the date, time or frequency of your regular Helpling booking by logging into your Helpling account, click on 'Manage' ...
Thu, 16 Jan, 2020 at 10:51 AM