Do you need help?

We highly value your satisfaction with our services. Therefore, we only charge your account 72 hours after your cleaning appointment. This gives you the cha...

In case of any problems regarding the payment process please send an e-mail to contact@helpling.sg. We will immediately take care of your request. 

No, there is no set-up fee. Our rates are simple: Hourly rates Repeat $23 Once-off $30 Please note that weekly and fortnightly bookings ar...

You can easily pay by debit and credit card. Unfortunately, paying by invoice or cash is not possible.  Please do not attempt to pay cash to the provide...

The cleaner will only be paid what you have paid. In the unlikely instance that you are unhappy with the quality of cleaning, we will ask how much you f...

Please send an e-mail with your voucher to contact@helpling.sg so we can make the necessary adjustments to your invoice.

You can apply this during the booking process on the 'Your Details' section of the request. There is a field to enter the code on the right-hand s...

Please send us the promotional code at contact@helpling.sg before the cleaning and we will get this added on for you.

If you are a new customer with a promotional code, you can apply this during the booking process on the 'Your Details' section of the request. The...

Whether you are paying for your first cleaning or are using a promotional code, we need to take your card details to ensure that any future cleaning session...