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Payment handling

How do I pay for my cleaning?
You can easily pay for your cleaning using a debit or credit card that you will register in your Helpling account. We apologize, but we do not accept paymen...
Thu, 16 Mar, 2023 at 2:49 PM
Is there a fee for using Helpling?
We understand that cost is an important consideration when choosing a cleaning service, and we strive to keep our rates affordable and transparent. While th...
Mon, 15 Jan, 2024 at 10:15 AM
I was charged an incorrect amount, what do I do?
We're sorry to hear that you were charged an incorrect amount. Please don't hesitate to give us a call at 6531583871 so we can assist you right away...
Thu, 16 Mar, 2023 at 2:53 PM
When do you charge my bank account?
At Helpling, we understand the importance of providing a satisfactory cleaning experience for our customers. To ensure that you are happy with our services,...
Thu, 16 Mar, 2023 at 2:55 PM
Which payment methods does Helpling offer?
We want to make it easy and convenient for you to pay for your cleaning, so we offer payment through credit cards and debit cards. We're always looking ...
Thu, 16 Mar, 2023 at 2:56 PM
Do you charge for any travel expenses?
We want to provide you with the best possible service and ensure that our household professionals are fully prepared for any travel requirements. Therefore,...
Thu, 16 Mar, 2023 at 2:58 PM
How can I change my payment card details?
If you need to update your payment card details, don't worry, it's easy! Simply log in to your Helpling account, click on the drop-down button besid...
Thu, 16 Mar, 2023 at 2:59 PM
I've received a failed payment email - what happens next?
We understand that a failed payment email can be concerning, but please don't worry as we are here to assist you. When we are unable to process payment,...
Thu, 16 Mar, 2023 at 3:01 PM
Can I pay for my cleaning in cash?
We're sorry, but we don't accept cash payments for cleaning services. All our household professionals are paid through our website to ensure secure ...
Tue, 21 Mar, 2023 at 5:06 AM
Who are Stripe and how do they work?
At Helpling, we use Stripe as a third-party secure-payment provider to ensure that your payment details are kept safe and secure. When you book a cleaning s...
Tue, 21 Mar, 2023 at 5:07 AM