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Payment handling

How does Helpling Wallet work?
The Helpling wallet allows you to store Helpling credits, so that you can pay for Helpling’s services with Helpling credits. It's a great way to save m...
Thu, 8 Jul, 2021 at 10:28 AM
What is the minimum amount of Helpling credits that I have to top up at any time?
Mon, 9 Mar, 2020 at 10:36 AM
How do I know if my Helpling wallet has been successfully topped up?
You will see the credits showing up on top of the app default page. Alternatively, you can also reach out to us at so we can send you an...
Wed, 11 Mar, 2020 at 9:33 AM
I changed my mind and I would like to withdraw my Helpling credits into cash. Can this be done?
Unfortunately, all transactions relating to Helpling wallet and credits are not reversible. Top-ups are not refundable.
Mon, 9 Mar, 2020 at 10:36 AM