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Booking Updates & Changes

How to reschedule my bookings?
You can change the date or time of your bookings by logging in to your Helpling account at https://www.helpling.com.sg/. Go to the Orders section, click Ma...
Fri, 14 Nov, 2025 at 1:52 AM
I've had a one-off booking and really liked my cleaner - how can I book them regularly?
To request an appointment with a specific helper, log in to your Helpling account at https://www.helpling.com.sg/. Go to New Booking and select General Cl...
Fri, 14 Nov, 2025 at 1:53 AM
How to request for a new helper?
Contact us on Whatsapp at +65 31290042 and we will do our best to help, including assigning a new cleaner. You can also request a new helper directly throu...
Fri, 14 Nov, 2025 at 1:41 AM
How to cancel my Helpling sessions?
Cancel a Single Session Log in to your Helpling account at https://www.helpling.com.sg/ and go to All Appointments. Select the booking you wish to cancel,...
Fri, 14 Nov, 2025 at 1:44 AM
Will I be charged a cancellation fee if I cancel a booking?
If you cancel within 24 hours of the booking start time, a 100% cancellation fee will apply, as our cleaners have already reserved their time for you. For...
Fri, 14 Nov, 2025 at 1:43 AM